Qortex Privacy Policy

Introduction

Qortex processes personal data as part of operating a regulated, technology-enabled commerce and payments platform. This Privacy Policy describes how Qortex Technologies L.L.C. O.P.C., together with its affiliates and controlled entities (“Qortex”, “we”, “us”, or “our”), manages personal data across its operations.

Our Approach to Privacy

Qortex operates a structured privacy governance framework integrating legal, technical, and operational controls. Personal data processing activities are identified, documented, and reviewed as part of system design, vendor onboarding, change management, and ongoing operations.

Scope of This Policy

This Privacy Policy applies to all personal data processed by Qortex, regardless of collection method, format, or processing mechanism, and covers both automated and manual processing activities.

What Information We Process

• Identifying and contact information
• Transactional and commercial data
• Compliance and identity verification data
• Technical, usage, and security logs
• Employment and recruitment information

Legal Bases and Purposes of Processing

Qortex processes personal data only where a documented legal basis applies, including contractual necessity, legal obligation, legitimate interests, or explicit consent where required.

Automation and Artificial Intelligence

Automated and AI-assisted processing is used to support multilingual commerce workflows. Audio and voice data is processed solely for transactional intent and is retained only in accordance with defined retention schedules.

Sharing of Personal Data

Personal data is shared only where necessary with regulated service providers, infrastructure partners, advisors, or competent authorities, subject to contractual and regulatory safeguards.

International Data Transfers

International transfers are supported by legally recognized safeguards, including adequacy decisions, contractual protections, or regulatory approvals.

Data Security and Retention

Qortex implements layered technical and organizational security controls, including encryption, access controls, monitoring, and regular security assessments. Personal data is retained only as long as required.

Individual Rights

Individuals have rights including access, rectification, erasure, restriction, objection, portability, and withdrawal of consent, subject to applicable law.

Changes to This Policy

This Policy may be updated to reflect legal, regulatory, or operational changes. The latest version will be published through official Qortex channels.